Shipping policy

Last updated: August 21, 2026

Shipping Area

We currently ship to countries within the European Union.

Delivery Times

Orders within the European Union are delivered within 5–7 business days after conclusion of the contract (see our Terms of Service for when the contract is concluded).

Business days are Monday to Friday, excluding public holidays in Germany.

Shipping Costs

Shipping costs are displayed during checkout before you place your order.

• Germany: €5.90 per order
• Other EU countries: €8.90 per order

Customs and Import Charges

Deliveries within the European Union are not subject to customs duties. For any individually agreed deliveries outside the European Union, customs duties, import taxes and handling fees may apply depending on the destination country. These charges are borne by the customer and are not included in our prices or shipping costs.

Order Processing

You will receive an order confirmation by email after placing your order and a shipping confirmation once your order has been dispatched.

If a delivery cannot be made or is delayed for reasons beyond our control, we will inform you as soon as possible.